Buzzfeed News Investigates How scores of employees and patients say America’s largest psychiatric chain turns patients into profits by locking patients in, billing their insurer, and kicking them out.

Buzzfeed News Investigates How scores of employees and patients say America’s largest psychiatric chain turns patients into profits by locking patients in, billing their insurer, and kicking them out.

Buzzfeed News’ Rosalind Adams takes a sobering look at the questionable practices and breakdowns in care at facilities operated by the nation’s largest provider of psychiatric services, Universal Health Services, Inc. (UHS).

The article notes:

“A yearlong BuzzFeed News investigation — based on interviews with 175 current and former UHS staff, including 18 executives who ran UHS hospitals; more than 120 additional interviews with patients, government investigators, and other experts; and a cache of internal documents — raises grave questions about the extent to which those profits were achieved at the expense of patients.”

“Current and former employees from at least 10 UHS hospitals in nine states said they were under pressure to fill beds by almost any method — which sometimes meant exaggerating people’s symptoms or twisting their words to make them seem suicidal — and to hold them until their insurance payments ran out.”

The article further revealed:

“Several people who ran UHS hospitals said corporate bosses pushed them to cut their hospitals’ staff further and further each year, regardless of the impact on employees’ safety or on their ability to care for the people being admitted.

Each year, hospital administrators presented their budgets to a panel of corporate leaders. And each year, people who were involved with the process say, corporate execs offered the same prescription: Cut more staff.”

Read the Buzzfeed investigation, which includes stories from former patients and workers here.