Management Fails to Enact Acuity Plan, Overburdening Current Staff

Over the course of two days, six RN’s were ordered to lower their professional assessment of patient acuity from level “4” to “3.” Interviews with other employees revealed that nurses were unable to complete daily 15 minute rounds and medicating duties, and had to make patients wait 24-72 hours for supervised shave and laundry.  Surveyors assessed these problems as issues related to Valley Hospital’s failure to properly implement the acuity plan, which informs hospital staffing levels based on the needs of individual patients.