The first article in a Boston Globe series about failures at Arbour Health System focused on staffing practices at Arbour Counseling Services. The article mentions a lawsuit filed by the parents of a patient who died while under the facility’s care –
Dozens of therapists who were unlicensed or improperly supervised routinely treated mentally ill patients at three clinics owned by a major provider of care to low-income people in Massachusetts, state records show.
At an Arbour Health System clinic in Lawrence, state inspectors determined that all 23 therapists were not qualified to see patients on their own, yet were doing so without regular oversight by a licensed professional. Similar staffing violations were discovered at Arbour clinics in Malden and Fall River.
[Edward] Keohan, the clinic director and a licensed independent clinical social worker, told inspectors that he had been “unaware that supervision was required to be provided on a regular and ongoing basis,” the report said.